We had a fantastic stay at this luxurious hotel! The staff were always willing to assist us and went above and beyond to ensure our comfort. The location of the hotel was perfect, as it was close to the city and easily accessible by train or car. Plus, we loved the fact that we could rent bicycles and explore the beautiful surroundings. The view from our balcony was simply breathtaking, and we couldn't get enough of it. The rooms were spacious and the beds were incredibly comfortable, allowing us to have a good night's sleep. The highlight of our stay was definitely the sauna, which was a perfect way to relax and unwind after a long day of exploring.

We highly recommend this hotel to families seeking a comfortable and enjoyable stay in this area.

Great location, close to city and train station. Easy access by car. Beautiful view from balcony. Good breakfast with lots of variety. Comfy bed, nice sauna, helpful staff.

Absolutely nothing to say about dislikes.

This hotel is situated within walking distance of the ski slopes and has a beautiful view of the surrounding town. The rooms are spacious and have comfortable beds, while the breakfast is delicious, with a good variety of options. The sauna is a great addition, providing relaxation after a day of skiing.

The service could be improved slightly, with some guests having to pay for coffee despite it being included in the all-inclusive package.

The breakfast selection was impressive and offered a range of options. The view from the balcony was stunning and made for a peaceful start to the day. The location was perfect for skiing and offered easy access to the slopes.

The rooms had a slightly musty smell, probably due to the age of the building. It was difficult to find parking near the hotel during the busy holiday season. The hallway leading to the rooms was poorly lit.

The hotel had a relaxing sauna and a cozy restaurant. The location was great, being close to a ski station and a scenic mountain. The staff was welcoming and always available to help.

The rooms could have been cleaner and better maintained. The view from the window was partly blocked by buildings.

We loved the hotel's location - it was close to the city and train, as well as the beautiful Fichtelberg. The hotel had parking facilities, which was a great convenience, although it could be difficult to get a spot in the evenings. From our balcony, we enjoyed an excellent view. We appreciated the personal, who tried to be helpful always. The breakfast was pretty impressive with a lot of variations to choose from.

Could not be improved in any way.